Need A Good Quality Tenant? | Experts In Rental Management

RENTAL MANAGEMENT SERVICES

STRICT SCREENING

A dedicated applications department that apply strict screening criteria to ensure good quality tenants.

EXPERIENCE

A team of portfolio managers who collectively have 118 years of property management experience.

EFFICIENCY

A strong, established maintenance department to co-ordinate and manage authorized repairs and maintenance.

RENTAL MANAGEMENT

STRICT SCREENING

A dedicated applications department that apply strict screening criteria to ensure good quality tenants.

EXPERIENCE

A team of portfolio managers who collectively have 118 years of property management experience.

EFFICIENCY

A strong, established maintenance department to co-ordinate and manage authorized repairs and maintenance.

MANAGEMENT

  • Liaise directly with the Body Corporate & Managing Agents
  • Handle all correspondence with the tenant on the landlords behalf
  • Invoice tenants on a monthly basis for rental and utilities 
  • Send a detailed monthly rental statement to the landlord
  • Collect the monthly rental and utilities 
  • Chase and follow up late and part payments on behalf of the landlord
  • Deal with problematic tenants when neccesary 
  • Feedback to the owner in the case of any issues 
  • Payment of utilities, levies and any other accounts
  • Assistance and advice with regards to Legal Processes & Evictions

THE MAINTENANCE DEPARTMENT

  • Deal with maintenance queries raised by tenants
  • Full administration of repairs and maintenance
  • Determining tenant liability for maintenance as per the lease
  • Payment of authorized maintenance/repairs on the owners' behalf 
  • Attend to emergency and after hours maintenance issues
  • 24 hour maintenance number in case of emergencies
  • Access to professional and reliable contractors
  • Dealing with Body Corporate and insurance claims as required.
  • Manage exit inspection snag list and repair damage caused by tenants by applying the deposit as required

MANAGEMENT

  • Liaise with Governing Bodies
  • Handle all correspondence 
  • Invoice tenants for rental + utilities
  • Send detailed monthly statement 
  • Collect monthly rental and utilities
  • Pay utilities, levies + other accounts
  • Deal with problematic tenants 
  • Chase late/part payments
  • Assistance and advice with regards to legal processes & evictions

MAINTENANCE DEPARTMENT

  • Deal with maintenance queries 
  • Full administration of repairs and maintenance
  • Determine tenant’s liability for maintenance
  • Access to professional and reliable contractors
  • Pay authorized maintenance and repairs on owner’s behalf
  • Attend to emergency/after hrs issues
  • 24 hour contractor service in case of emergencies
  • Dealing with Body Corporate + insurance claims
  • Manage exit inspection process and ensure tenant repairs from deposit held

WHAT OUR CLIENTS SAY

WHY CLIENTS CHOOSE ETCHELLS & YOUNG

  • We Place Over 1500 Well Screened, Quality Tenants Annually
  • We Run Aggressive Digital Marketing and Advertising Campaigns
  • Our Applications Department Does Thorough Tenant Screening
  • We Have Strong, Established Management and Maintenance Departments
  • Our Tenant Arrears rate has been on 1.93% for the last 12 months

CONTACT US FOR ALL YOUR PROPERTY NEEDS

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contact us for all your property needs

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