Trusted rental management

Our Portfolio Managers handle all correspondence with the Tenant and liaise directly with the Body Corporate and Managing Agents on the Landlord's behalf. Deal with Body Corporate and insurance claims as and when required.

Prepare the monthly Tenant accounts and invoice Tenants on a monthly basis for rental, utilities and other amounts owning. Collect the monthly rental and other amounts due from the Tenant.

Payment of utilities, levies and any other amounts as specified by the Landlord, and payment of rental to the Landlord. Send a detailed monthly rental statement to the Landlord for each property managed.

Manage and follow-up late and partial payments on behalf of the Landlord, and follow correct legal processes for defaulting Tenants.

Manage problematic Tenants, when necessary, and provide the Owner with feedback in the case of any issues. Assistance and advice with regards to Legal Processes and Evictions.

Our maintenance Co-ordinators deal with maintenance queries raised by Tenants and handle the full administration of repairs and maintenance.

Determine Tenant liability for maintenance as per the lease agreement and make payment of authorised maintenance and repairs on the Landlord's behalf.

We offer a 24-hour maintenance line, with our dedicated team ready to attend to emergencies and after-hours repairs whenever they arise.

Manage the entry and exit inspection snag list and applying the rental deposit to repair damage caused by Tenants as and when required.