The landlord guide

Learn what needs to be in place before a tenant moves in, from general maintenance and cleanliness to security, working fixtures, appliances, gates and remotes. The guide also explains why presentation and first impressions matter when attracting quality tenants.

Learn how your property should be marketed and priced to attract suitable tenants, what information should be checked during the application process, and why affordability, employment verification, credit checks, banking details and previous landlord references are so important before approving a tenant.

Understand the importance of a properly structured lease agreement, how a tenant’s deposit must be handled, and the timeframes that apply when it is refunded. The guide also covers entry and exit inspections and why accurate records are essential when dealing with damage or deductions.

Get a clearer understanding of your responsibilities during the lease, including maintenance, repairs, municipal services and respecting the tenant’s right to privacy. The guide also explains your rights when it comes to rental payments, inspections, access to the property and damage caused by the tenant.

Learn what needs to happen throughout the tenancy, from managing maintenance and tenant communication to lease renewals, cancellations and the final exit inspection. The guide also outlines how professional rental management can help with rent collection, late payments, maintenance, legal processes and day-to-day administration.