COVID-19 Lockdown and the impact on Residential Property Rentals – Q & A

The current State of Disaster and Lockdown has had a dramatic effect on our lives and residential rentals have not been spared. Here are some Questions and Answers that may help clarify any uncertainties that you may have.

Covid19 Q&A - Landlords and Tenants

Q: Will Etchells & Young (E&Y) still be collecting rent and managing my property during the Lockdown?
A: Yes, even though E&Y are observing the Lockdown, our Team is working remotely from home with virtual access to our server and property management systems.  Our switchboard is also operational and thanks to cloud-based technology, phone calls can be transferred to staff members as if they were in the office.  We have had a very busy week processing tenant payments, paying landlord accounts and disbursing rentals.  To date we have processed almost 89% of our monthly rent-roll, we think that under these Lockdown circumstances that is excellent!  Thank you Etchells & Young tenants, you guys are great!
Q: Does a tenant have to pay rent during Lockdown?
Q: How should I respond if my tenant contacts me and cannot pay their rent as a result of the Lockdown and associated economic hardships (Landlord)?
Q: Can the tenant deposit be paid to the Landlord in lieu of rent when he is unable to do so?
Q: My tenant should have moved out on 31 March, what now?
Q: My new tenant was supposed to take occupation on 1 April, but due to the Lockdown, they could not. Can I still charge the normal rent for April?
Q: What happens if a Legal Notice was served before the Lockdown?
Q: Can I still send a Letter of Demand if my tenant has not paid his rent and has not made any alternative arrangements?
Q: Can I (tenant) cancel my lease as per the CPA during the lockdown?
Q: Do I have to pay my bonds, levies and utilities account (Landlord)?
Q: Can any maintenance be done to the rental property during Lockdown?
Q: Will I be evicted if I don’t pay my April rent?
Q: Can I use the common property in my Sectional Title complex during Lockdown?
Hopefully this has been helpful and we have answered your questions related to Rentals in the Lockdown period.  If not, please let us have your question below and we will provide our answer via email as well as above:

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