"We have found that Good tenants prefer to rent properties that are managed by a reputable Rental Agent".
We are recognized for our Extraordinary Service that has not been hindered by our Phenomenal Growth. Etchells & Young have been appointed by Developers as the Primary Rental Management Agents in a large number of Complexes. YOUR NUMBER 1 PROPERTY AGENT IN JOHANNESBURG!
ETCHELLS & YOUNG OFFER THE FOLLOWING PROPERTY MANAGEMENT SERVICES:
- Liaise with Body Corporate & Managing Agents
- Handle all correspondence on behalf of owner with the tenant
- Invoice tenants monthly for rental and utilities
- Send a detailed statement to the owner on a monthly basis
- Collect monthly rental and utilities from the tenant
- Chase and follow up if tenant makes late and part payments
- Deal with problematic tenants
- Feedback and communication with the owner in the case of any issues with tenant
- Payment of utilities, levies and other accounts on the owners behalf
- Follow correct legal processes with defaulting tenants
- Assistance and advice with regards to Legal Processes and Evictions
- Deal with maintenance queries raised by tenants
- Full administration of repairs and maintenance
- Determining tenant liability for maintenance items as per the lease agreement and relevant legislation.
- Payment of authorized maintenance or repair expenses on the owners' behalf – use rental received or as per owners' instruction.
- Attend to emergency and after hours maintenance issues
- 24 Hour Maintenance number in case of emergencies
- Access to professional and reliable contractors
- Dealing with Body Corporate and Insurance claims as required.
- Manage exit inspection snag list and repairs to damage caused by tenant on exit by applying the deposit as required.
GOOD TENANTS PREFER TO RENT PROPERTIES THAT ARE MANAGED BY A REPUTABLE RENTAL COMPANY
- We use aggressive marketing techniques resulting in a high rate of new tenants
- Our agents strive to place quality tenants in properties in the shortest time possible
- We are very strict with the screening of our tenants - we do various profile and credit checks
- We have a 24 hr 7 days a week maintenance co-ordination service
- Our rental management division understands the importance of protecting and managing the owners investment.
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